Eduzhai > Purchasing FAQs Frequently Asked Questions

Purchasing

  • Purchasing on Eduzhai
  • Purchasing one Document
  • Document subscriptions
  • Billing with terms
  • Refunds

Purchasing on Eduzhai

To download the fee file on Eduzhai, you need to pay online. There are two ways to purchase:

  • Paypal or Credit Card allows you to download documents as needed. This method is suitable for friends with few downloads.
  • Document subscription allows you to limit the download of documents per month based on the subscription type set. If you need a large number of downloads, you are very suitable for this method.

View credits and subscription pricing

Learn more about collections and cost

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Purchasing one document

If you need a document at a time, we will make it easy to get a single picture.

  1. Go to the detail page of the document
  2. Click "Download this picture"
  3. You will be redirected to the plan and pricing page
  4. Only purchases need to be paid using a third-party payment platform under the single document option.
  5. After completing the purchase, the documents you need will be downloaded directly.
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Purchasing one document

All about subscriptions

Document subscription allows you to pay a fixed monthly fee to access the set download limit, thus enjoying the lowest price of the document. Depending on the subscription plan you choose, you can access more documents in total and get more downloads every month. View subscription prices.

Basic subscription and signature subscription

Ordinary member Subscription provides you with a large number of our excellent documents, and you can purchase satisfactory documents at a lower price. And the daily download volume is much larger than others. Through our super member subscription,

cheaper prices, more downloads. The longer the member buys, the greater the discount.

View subscription details

Looking for information about your subscription? Log in to your account and check your overview page to see your subscription type, start and end dates.

Update payment information

If you have made different types of orders, you can see your order records in the user center.

To update the payment information for your subscription, please log in to your account and go to the payment information page.

Unused downloads

Your subscription allows you to access a certain number of downloads every month. If you have an annual subscription, we will give you more subscription time. You will find that the longer the subscription time, the longer the subscription time we give away.

Click here to view the subscription plan.

Document subscription refund

If you want to refund the purchase documents, you can submit a written request via email or our Contact Us email form. If you download no more than 5 pictures and do not use any downloaded content, it must be within 14 days after the initial invoice date.

Upgrade your Subscription

The pricing is determined by how much time is remaining on your current subscription. You can't currently upgrade a subscription online, but we'd be happy to help you. Give us a call.

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Billing with terms

To pay for your credits or subscription on terms, you'll need to apply for a credit term account.We recommend that you pay through a third-party payment platform. Our website supports Paypal or Credit cards.If you encounter any problems, please contact us.

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Refunds

Document subscription refunds

If you want a refund for a document subscription purchase you can submit a request in writing by email or through our contact us email form within 14 days from your initial invoice date, provided you have not downloaded more than 5 documents and have not made use of any downloaded content.

File download refunds

Eduzhai does not offer refunds or re-credits for downloaded files. File returns will only be considered based on technical issues with the file at the sole discretion of Eduzhai.

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