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https://www.eduzhai.net International Journal of Psychology and Behavioral Sciences 2017, 7(6): 152-159 DOI: 10.5923/j.ijpbs.20170706.02 The Role of Emotional Intelligence in Community Language Teaching: A Case Study of Iranian Intermediate L2 Learners Hassan Banaruee, Hooshang Khoshsima*, Omid Khatin-Zadeh Chabahar Maritime University, Chabahar, Iran Abstract This study aimed to explore the differences between high and low-EQ scorers in learning an L2. To achieve this objective, a group of 30 intermediate learners attended a course in which community language teaching was used to teach speaking skills to the learners. Half of the participants had high EQs and the other half had low EQs. Speaking ability of these participants was checked by a pre-test before treatment and a post-test after treatment. Results of these tests showed that high-EQ L2 learners benefit more from those courses in which community language teaching is used to teach speaking skills to learners. It is suggested that being more aware of the feelings of themselves and others can be an influential factor in the success of those L2 learners who are taught by community language teaching. This is in agreement with humanistic approaches to language teaching that emphasize the role of emotional factors in the process of language development. The findings of this study suggest further lines of investigation through which the impact of EQ on L2 acquisition can be explored. Keywords Emotional intelligence, Community language teaching, EQ 1. Introduction and Literature Review This study aimed to investigate the relationship between emotional intelligence and degree of achievement among Iranian L2 learners. Emotional intelligence is one of the topics that have attracted a lot of attention among researchers working in various fields, including psychology and language teaching. The relationship between emotional intelligence and performance in various cognitive and linguistic abilities has been a topic of interest for researchers. This study focused on the speaking ability of L2 learners who attended a course in which community language teaching was used. 1.1. Emotional Intelligence Emotional intelligence has been defined as the awareness of an individual of his/her feelings and other’s feelings and the ability to manage them (Mayer, Salovey, & Caruso, 2000). Emotional quotient (EQ) is the ability to recognize emotions, to access and generate them in order to aid thought, to comprehend emotions and emotional knowledge, and to reflectively control them to advance emotional and intellectual growth (ibid). Our emotional intelligence helps * Corresponding author: khoshsima@cmu.ac.ir (Hooshang Khoshsima) Published online at https://www.eduzhai.net Copyright © 2017 Scientific & Academic Publishing. All Rights Reserved us to evaluate our own and others’ emotions, express feelings appropriately, and regulate emotions in order to achieve a goal (Ghabanchi & Rastegar, 2014; Salovey & Mayer, 1990). Thorndike (1920) defines EQ as the ability to understand and manage others and to act intelligently. EQ has been defined by using different terms by many researchers in the field. The definitions have some commonalities as well as some differences. Emotional intelligence has been described as the ability to recognize, understand, and adjust emotions (Salovey & Mayer, 1990; Schutte, Malouff, Hall, Haggerty, Cooper, Golden, & Dornheim, 1998). Emotional intelligence reflects abilities to combine intelligence, empathy and emotions to enhance thought and understanding of interpersonal dynamics. The term "emotional intelligence" initially appeared in two articles. Leuner (1966) was one of the first researchers who used the term in academic writings. Gardner (1983) used the term in subjects related to intrapersonal and interpersonal intelligence. EQ has been discussed in the literature of the field for a long time (for example, Greenspan, 1989; Leuner, 1966), although it was in 1990 that the construct was introduced in its current form (Salovey & Mayer, 1990). Mayer, Salovey, Caruso (2000) developed a way for scientifically measuring people's emotions. They said that a high EQ individual can better perceive emotions, use them in thought, understand their meanings, and manage emotions, than others. They added that solving emotional problems likely requires less cognitive effort for this individual. International Journal of Psychology and Behavioral Sciences 2017, 7(6): 152-159 153 1.2. Community Language Teaching According to Moskowitz (1978), community language teaching refers to a group of methods that are called humanistic techniques. Moskowitz adds that humanistic techniques blend what the language learner feels with what s/he thinks. According to Richards and Rodgers (2001), humanistic techniques engage the whole person, including emotions, linguistic knowledge, and behavioral skills. La Forge (1983) says that in an L2 classroom, learners’ intimacy deepens as the class becomes a community of language learners. The desire to develop intimacy with other learners pushes them forward in the process of learning (ibid). Community language learning is holistic; that is, it involves cognitive and affective factors (Curran, 1972). That is why it is called whole-person learning. In this method of language teaching, learning takes place in a communicative context (ibid). Having administered a pre-test before treatment and a post-test after treatment, this study intended to examine the role of emotional intelligence in the growth of speaking ability in a course that community language teaching was used. To this end, a group of high EQ learners and a group of low-EQ learners attended a two-month course of speaking. In this way, the study tried to answer the following questions: 1. Is there any significant relationship between emotional intelligence and growth of speaking ability in a class that is taught by techniques of community language teaching? 2. If there is a significant difference between high-EQ learners and low-EQ learners in this course, how can this difference be explained? 2. Methodology 2.1. Participants Participants of the study were a group of 30 undergraduate students in the Department of English at Chabahar Maritime University. They were between 19 and 23 years old. This group consisted of 19 males and 11 females. A sample of Michigan TOEFL test was used to determine their proficiency in English. Based on the results of this test, only those students who were at intermediate level of English proficiency were selected for the main part of the study. 2.2. Instruments items. Participants were expected to answer the items on the basis of a Likert scale that consisted of 5 options, ranging from ‘Never” (1 score) to ‘Always’ (5 scores). The sum of these scores for each participant was taken as EQ score of that participant. Therefore, the minimum possible score was 0 and the maximum possible score was 665. In addition to these, a voice recorder was used to record the voice of the participants during speaking test for re-checking and assigning scores. Two raters listened to these records and assigned scores independently. 2.3. Procedure First, a sample of Michigan TOEFL test was administered among a large group of undergraduate students in the Department of English of Chabahar Maritime University. Only those who were at intermediate level of English proficiency were selected for the main part of the study. Then, Bar-On-EI test was used to select 15 high-EQ learners (with a score of higher than 340) and 15 low-EQ learners (with a score of lower than 340). Before receiving treatment, participants attended a pre-test of speaking. This test was administered by the researchers of the study. Then, they attended a community language teaching course of speaking for two months. All participants attended the same class that was taught by one of the researchers of the study. After treatment period, a post-test of speaking was administered to examine the progress of the participants. 2.4. Data Analysis In the pre-test, each participant received two scores by two independent raters. Pearson coefficient was obtained to ensure inter-rater reliability. This value was 0.83, which was completely acceptable. For each participant, the mean of the two scores was taken as his/her score on the pre-test. Then, the data of post-test were analyzed. Inter-rater reliability of this test was checked by obtaining Pearson coefficient. This value was 0.79, which was an acceptable value. In the next stage of data analysis, two paired T-tests and two unpaired T-tests were run. The first paired T-test was used to compare the scores of high-EQ participants in the pre-test and post-test. The second paired T-test was used to compare the scores of low-EQ participants in the pre-test and post-test. The aim of the first unpaired T-test was to compare the scores of high-EQ participants with the scores of low-EQ participants in the pre-test. The aim of the second unpaired T-test was to compare the scores of high-EQ participants with the scores of low-EQ participants in the post-test. Before conducting the main part of the study, a sample of Michigan TOEFL test was used to select those students who were at the intermediate level of proficiency in English. Also, the Persian translation of Bar-On-EI test was used to measure EQ of the participants (See the Apendix). The validity and reliability of Persian translation of this test have been confirmed by Dehshiri (2003). This test included 133 3. Results As was mentioned, the aim of the first paired T-test was to compare the scores of high-EQ participants in the pre-test and post-test. Results of this T-test have been given in Table 1. 154 Hassan Banaruee et al.: The Role of Emotional Intelligence in Community Language Teaching: A Case Study of Iranian Intermediate L2 Learners Table 1. The difference between scores of high-EQ participants in the pre-test and post-test Paired Differences M1-M2 95% Confidence interval of the t df Pvalue difference High-EQ participants -2.067 From -3.002 to -1.131 4.7393 14 0.0003 These values show that there was a significant difference between the scores of high-EQ participants in the pre-test and post-test. In other words, participants of this group made a significant progress in their speaking proficiency throughout the treatment period. Results of the second paired T-test, which aimed to compare the scores of low-EQ participants in the pre-test and post-test, have been given in Table 2. Table 4. The difference between scores of high-EQ participants and scores of low-EQ participants after treatment Paired Differences M1-M2 95% Confidence interval of the t df Pvalue difference High-EQs and low-EQs in the post-test 1.167 From 0.250 to 2.083 2.6077 28 0.0145 These values show that there was a significant difference between high-EQ participants and low-EQ participants after treatment. High-EQ participants performed significantly better than low-EQ participants after receiving treatment. In other words, although the treatment led to progress in the speaking proficiency among the participants of both groups, the progress among high-EQ participants was more significant. Table 2. The difference between scores of low-EQ participants in the pre-test and post-test Paired Differences M1-M2 95% Confidence interval of the t df Pvalue difference Low-EQ participants -0.733 From -1.123 to -0.344 4.0359 14 0.0012 These values show that there was a significant difference between the scores of low-EQ participants in the pre-test and post-test. In other words, participants of this group made a significant progress in their speaking proficiency throughout the treatment period. Results of the first unpaired T-test, which aimed to compare the scores of high-EQ participants with the scores of low-EQ participants in the pre-test, have been given in Table 3. Table 3. The difference between scores of high-EQ participants and the scores of low-EQ participants before treatment Paired Differences M1-M2 95% Confidence interval of the t df Pvalue difference High-EQs and low-EQs in the pre-test -0.167 From -1.267 to 0.934 0.3102 28 0.7587 These values show that there was no significant difference between high-EQ participants and low-EQ participants in terms of speaking ability before receiving treatment. Results of the second unpaired T-test, which aimed to compare the scores of high-EQ participants with the scores of low-EQ participants in the post-test, have been given in Table 4. 4. Discussions As was mentioned in the results, both high-EQ and low-EQ participants benefitted from community language teaching and made a significant progress throughout treatment period. However, degree of progress among high-EQ participants was significantly higher than low-EQ participants. The question that is raised here is that why high-EQ L2 learners highly benefit from community language teaching. To answer this question, we have to look at the nature of community language teaching and the practices that are used in a class that is taught by communicative activities. Communicative practices are highly reliant on the relationships that are created in the classroom as a mini-society. In this small society, L2 learners develop their linguistic ability through interaction with each other. There is no doubt that emotions are an important dimension of any relationship that is developed among human beings, and the relationships that are formed in an L2 classroom are not an exception. Therefore, it might be suggested that high-EQ L2 learners benefit more in a class that is taught by community language teaching because they are more successful in understanding others and cooperating with others. This puts them in a stronger position in those linguistic activities that are reliant on the relationships among L2 learners in a small society. Being more aware of other’s feelings can help high-EQ L2 learners to overcome affective hurdles that might prevent linguistic interactions among learners in the classroom. In fact, this can be a strong point for high-EQ learners and an effective tool for facilitating interactions in the classroom. Any interaction in language classroom involves at least two parties. The high emotional ability of one of the involved parties could have a positive psychological impact on other parties. This positive impact could strengthen relationships. In other words, the positive psychological impact has a bilateral nature. In the interactions that take place among learners, when one party sends a signal indicating that s/he International Journal of Psychology and Behavioral Sciences 2017, 7(6): 152-159 155 understands others, the other learners become more motivated to participate in communicative activities. This can be crucially important for the progress of learners in a class that is taught by communicative methods of language teaching. In such an environment, learners can easily agree on a common goal and cooperate with each other to achieve that shared goal. This is psychologically very important and can function as a major source of motivation for learners. In fact, a small community in which learners have close bonds and share a common goal is the right place for the development of linguistic skills. In this community, learners do their best to communicate with each other and send their messages across through the networks of community. The role of emotions has been emphasized by humanistic approaches to language learning and language acquisition. Humanistic approaches take this view that the process of linguistic development involves the whole dimensions of human life. Among these dimensions, feelings are crucially important because they could be a major force of motivation for pushing learners forward. On the other hand, negative feelings could be a hurdle for learners. In both cases, having a high EQ can be a great help for learners. In the first case (positive feelings), learners become aware that things are going in the right direction and they can even facilitate this process. In the latter case (negative feelings), they can employ proper strategies to remove emotional hurdles that could disrupt the processes of language learning and language acquisition in the classroom. All of these objectives can be achieved if L2 learners have a high degree of awareness of their own feelings and those of others in the context of classroom as a small community. 5. Conclusions Results obtained in a course that community language teaching is used are highly dependent on the strength of social bonds that are formed throughout the course. There are a number of factors that might influence these bonds. Among these factors, emotional ones play a crucial role. Results obtained in this study indicated that those L2 learners who have a high EQ are more successful in such courses. Even the presence of these learners in a class that is taught by community language teaching can benefit other L2 learners. This is in agreement with the position that is taken by humanistic approaches to language teaching. Therefore, it is suggested that EQ of L2 learners be taken into consideration in the planning for those courses in which community language teaching is used. In this way, better results can be achieved. It seems that a combination of high-EQ and low-EQ L2 learners in the classroom is the optimal way that can benefit various groups of learners, including those who have low EQs. The final point that must not be ignored is the role of cultural factors. The way that L2 learners interact with each other in a class that is taught by community language teaching can be very different from culture to culture. This is an issue that must seriously be taken into account in any planning for such courses. Appendix ﺑﮫ ﻧﺎم ﺧﺪا ﭘﺮﺳﺸﻨﺎﻣﮫEQ ﻃﺮز ﻓﮑﺮ و ﻧﺤﻮه،اﯾﻦ ﭘﺮﺳﺸﻨﺎﻣﮫ دارای ﺟﻤﻼﺗﯽ اﺳﺖ ﺑﺎ ﭘﺎﺳﺦ دادن ﺑﮫ آﻧﮭﺎ اﺣﺴﺎس : ھﺮ ﺳﺌﻮال دارای ﭘﻨﺞ ﺟﻮاب اﺳﺖ.رﻓﺘﺎرﺗﺎن را در ﻣﻮﻗﻌﯿﺖ ھﺎ و زﻣﺎﻧﮭﺎی ﻣﺨﺘﻠﻒ ﺗﻮﺻﯿﻒ ﻣﯿﺸﻮد ( ھﺮﮔﺰ)ھﺮﮔﺰ در ﻣﻮرد ﻣﻦ ﺻﺎدق ﻧﯿﺴﺖ-1 ( ﺑﻨﺪرت )ﺑﻨﺪرت درﻣﻮرد ﻣﻦ ﺻﺎدق اﺳﺖ-2 ( ﮔﺎھﯽ )ﮔﺎھﯽ درﻣﻮرد ﻣﻦ ﺻﺎدق اﺳﺖ-3 ( ﻣﻌﻤﻮﻻ" )ﻣﻌﻤﻮﻻ" درﻣﻮرد ﻣﻦ ﺻﺎدق اﺳﺖ-4 ( ھﻤﯿﺸﮫ )ھﻤﯿﺸﮫ درﻣﻮرد ﻣﻦ ﺻﺎدق اﺳﺖ-5 :دﺳﺘﻮر اﻟﻌﻤﻞ ﺟﻤﻼت زﯾﺮ را ﺑﺨﻮاﻧﯿﺪ و آن ﺟﻤﻠﮫ ای ﮐﮫ ﺑﮭﺘﺮﯾﻦ روﺣﯿﺎت ﺷﻤﺎ را ﺗﻮﺻﯿﻒ ﻣﯽ ﮐﻨﺪ-1 .در ﭘﺎﺳﺨﻨﺎﻣﮫ ﻋﻼﻣﺖ ﺑﺰﻧﯿﺪ ﺗﻮﺟﮫ داﺷﺘﮫ ﺑﺎﺷﯿﺪ ﺑﮫ ﺟﻤﻠﮫ ای ﭘﺎﺳﺦ دھﯿﺪ ﮐﮫ. ﺧﻮب ﯾﺎ ﺑﺪ وﺟﻮد ﻧﺪارد، ﻏﻠﻂ، ﭘﺎﺳﺦ درﺳﺖ-2 .واﻗﻌﺎ" ﺑﯿﺎﻧﮕﺮ ﺣﺎل ﺷﻤﺎﺳﺖ ﻧﮫ آن ﭼﯿﺰی ﮐﮫ دوﺳﺖ دارﯾﺪ ﺑﺎﺷﯿﺪ 156 Hassan Banaruee et al.: The Role of Emotional Intelligence in Community Language Teaching: A Case Study of Iranian Intermediate L2 Learners -3اﯾﻦ ﭘﺮﺳﺸﻨﺎﻣﮫ ﻣﺤﺪودﯾﺖ زﻣﺎﻧﯽ ﻧﺪارد اﻣﺎ ﺳﻌﯽ ﮐﻨﯿﺪ ﺳﺮﯾﻊ ﭘﺎﺳﺦ دھﯿﺪ. -4ﺑﮫ ھﻤﮫ ﺳﺌﻮاﻻت ﭘﺎﺳﺦ دھﯿﺪ. "ﺑﺎ ﺗﺸﮑﺮ از ﺗﻮﺟﮫ ﺷﻤﺎ در ﭘﺎﺳﺦ ﺑﮫ ﺳﺌﻮﻻت" -1ﺳﻌﯽ ﻣﯽ ﮐﻨﻢ ﺑﺮای ﺣﻞ ﻣﺸﮑﻼﺗﻢ ﺑﺮﻧﺎﻣﮫ رﯾﺰی ﮐﻨﻢ و ﺑﺎ دﻗﺖ ﻋﻤﻞ ﮐﻨﻢ . -2ﺑﺮاﯾﻢ ﺳﺨﺖ اﺳﺖ ﮐﮫ از زﻧﺪﮔﯽ ﻟﺬت ﺑﺒﺮم . -3ﺗﺮﺟﯿﺢ ﻣﯽ دھﻢ ﮐﺎرھﺎﺋﯽ اﻧﺠﺎم دھﻢ ﮐﮫ ﻧﺤﻮه اﻧﺠﺎم آن دﻗﯿﻘﺎ" ﻣﺸﺨﺺ ﺷﺪه ﺑﺎﺷﺪ. -4ﻣﯽ داﻧﻢ ﭼﮕﻮﻧﮫ از ﻋﮭﺪه ﻣﺸﮑﻼت ﺳﺨﺖ ﺑﺮآﯾﻢ. -5ﺑﺎ ھﺮ ﮐﺲ ﮐﮫ ﺑﺮﺧﻮرد ﻣﯽ ﮐﻨﻢ از او ﺧﻮﺷﻢ ﻣﯽ آﯾﺪ. -6ﺳﻌﯽ ﻣﯽ ﮐﻨﻢ زﻧﺪﮔﯽ ھﺪﻓﻤﻨﺪی داﺷﺘﮫ ﺑﺎﺷﻢ. -7ﮐﺎﻣﻼ" ﺑﺮاﯾﻢ راﺣﺖ اﺳﺖ ﻋﻮاﻃﻔﻢ راﺑﯿﺎن ﮐﻨﻢ. -8ﺳﻌﯽ ﻣﯿﮑﻨﻢ ﻧﮕﺎه واﻗﻊ ﺑﯿﻨﺎﻧﮫ ای ﺑﮫ زﻧﺪﮔﯽ داﺷﺘﮫ ﺑﺎﺷﻢ و از ﺧﯿﺎل ﭘﺮدازی و روﯾﺎ ﭘﺮدازی ﺑﭙﺮھﯿﺰم. -9ﻣﻦ ﻗﺎدر ﺑﮫ درک ﺣﺎﻟﺘﮭﺎی ھﯿﺠﺎﻧﯽ ﺧﻮد ھﺴﺘﻢ. -10در اﺑﺮاز ﻣﺤﺒﺘﻢ ﺑﮫ دﯾﮕﺮان ﻣﺸﮑﻞ دارم. -11در اﮐﺜﺮ ﻣﻮﻗﯿﺖ ھﺎ ﺑﮫ ﺧﻮدم اﻃﻤﯿﻨﺎن دارم. -12اﺣﺴﺎس ﻣﯿﮑﻨﻢ ﮐﮫ دﭼﺎر ﻣﺸﮑﻞ ﻓﮑﺮی )روﺣﯽ( ھﺴﺘﻢ. -13ﮐﻨﺘﺮل ﺧﺸﻢ ﺑﺮاﯾﻢ ﻣﺸﮑﻞ اﺳﺖ. -14ﺷﺮوع ﻓﻌﺎﻟﯿﺘﮭﺎی ﺗﺎزه ﺑﺮاﯾﻢ دﺷﻮاراﺳﺖ. -15وﻗﺘﯽ ﺑﺎ ﯾﮏ ﻣﻮﻗﻌﯿﺖ ﻣﺸﮑﻞ ﻣﻮاﺟﮫ ﻣﯽ ﺷﻮم،ﻣﺎﯾﻠﻢ ﺗﻤﺎم اﻃﻼﻋﺎت ﻻزم را در ﻣﻮرد آن ﺟﻤﻊ آوری ﮐﻨﻢ. -16دوﺳﺖ دارم ﺑﮫ دﯾﮕﺮان ﮐﻤﮏ ﮐﻨﻢ. -17ﻟﺒﺨﻨﺪ زدن ﺑﺮاﯾﻢ ﺳﺨﺖ اﺳﺖ. -18ﻗﺎدر ﺑﮫ درک اﺣﺴﺎﺳﺎت دﯾﮕﺮان ﻧﯿﺴﺘﻢ. -19وﻗﺘﯽ ﺑﺎ دﯾﮕﺮان ﮐﺎر ﻣﯽ ﮐﻨﻢ ،ﺗﻤﺎﯾﻞ دارم ﺑﯿﺸﺘﺮ ﺑﮫ ﻧﻈﺮات آﻧﺎن ﻋﻤﻞ ﮐﻨﻢ ﺗﺎ ﺑﮫ ﻧﻈﺮات ﺧﻮدم. -20ﻣﻌﺘﻘﺪم ﻣﯽ ﺗﻮاﻧﻢ ﺑﮫ ﺑﺎﻻﺗﺮﯾﻦ ﻣﻮﻗﻌﯿﺖ ھﺎ دﺳﺖ ﭘﯿﺪا ﮐﻨﻢ. -21ﻣﻦ واﻗﻌﺎ" ﻧﻤﯽ داﻧﻢ ﭼﮫ ﺗﻮاﻧﺎﯾﯽ ھﺎﯾﯽ دارم. -22ﻧﻤﯽ ﺗﻮاﻧﻢ ﻧﻈﺮاﺗﻢ را ﺑﺮای دﯾﮕﺮان ﺑﯿﺎن ﮐﻨﻢ. -23ﺑﺮاﯾﻢ ﺳﺨﺖ اﺳﺖ ﮐﮫ ﻋﻮاﻃﻒ ﻋﻤﯿﻖ ﺧﻮد را ﺑﺎ دﯾﮕﺮان در ﻣﯿﺎن ﺑﮕﺬارم. -24ﻣﻦ اﻋﺘﻤﺎد ﺑﮫ ﻧﻔﺲ ﻧﺪارم. -25ﻓﮑﺮ ﻣﯽ ﮐﻨﻢ از ﻧﻈﺮ روﺣﯽ ﺑﯿﻤﺎر ھﺴﺘﻢ. -26ﻧﺴﺒﺖ ﺑﮫ اﮐﺜﺮ ﮐﺎره اﯾﻢ ﺧﻮش ﺑﯿﻦ ھﺴﺘﻢ. -27وﻗﺘﯽ ﺷﺮوع ﺑﮫ ﺣﺮف زدن ﻣﯽ ﮐﻨﻢ ﻗﻄﻊ ﮐﺮدن آن ﺑﺮاﯾﻢ ﻣﺸﮑﻞ اﺳﺖ. -28ﺑﮫ ﻃﻮر ﮐﻠﯽ ﺳﺎزﮔﺎری ﺑﺎ ﻣﺤﯿﻂ ﺑﺮاﯾﻢ دﺷﻮار اﺳﺖ. -29دوﺳﺖ دارم ﭘﯿﺶ از ﺣﻞ ﻣﺸﮑﻞ آن را ﻣﺮور ﮐﻨﻢ. -30ﺳﻮء اﺳﺘﻔﺎده ﮐﺮدن از دﯾﮕﺮان ﺑﺮاﯾﻢ دﺷﻮار ﻧﯿﺴﺖ ،ﺑﮫ ﺧﺼﻮص اﮔﺮ آن ھﺎ ﻣﺴﺘﺤﻖ آن ﺑﺎﺷﻨﺪ. -31ﻓﺮد ﺷﺎدی ھﺴﺘﻢ. -32ﺗﺮﺟﯿﺢ ﻣﯽ دھﻢ دﯾﮕﺮان ﺑﺮاﯾﻢ ﺗﺼﻤﯿﻢ ﺑﮕﯿﺮﻧﺪ. -33ﻣﯽ ﺗﻮاﻧﻢ ﺑﺪون ﻋﺼﺒﯽ ﺷﺪن زﯾﺎد از ﻋﮭﺪه ی ﻓﺸﺎر و ﻧﺎراﺣﺘﯽ ھﺎ ﺑﺮآﯾﻢ. -34ﻧﺴﺒﺖ ﺑﮫ دﯾﮕﺮان ﺧﻮش ﺑﯿﻦ ھﺴﺘﻢ. -35ﺑﺮاﯾﻢ ﺳﺨﺖ اﺳﺖ ﮐﮫ ﻋﻮاﻃﻔﻢ را درک ﮐﻨﻢ. -36در ﭼﻨﺪ ﺳﺎل ﮔﺬﺷﺘﮫ ﻣﻮﻓﻘﯿﺖ ھﺎی اﻧﺪﮐﯽ داﺷﺘﮫ ام. -37ھﻨﮕﺎﻣﯽ ﮐﮫ از دﺳﺖ دﯾﮕﺮان ﻋﺼﺒﺎﻧﯽ ھﺴﺘﻢ ﻣﯽ ﺗﻮاﻧﻢ ﺑﮫ آن ھﺎ ﺑﮕﻮﯾﻢ. -38ﺗﺠﺎرب ﻋﺠﯿﺐ و ﻏﺮﯾﺒﯽ دارم ﮐﮫ ﻧﻤﯽ ﺗﻮاﻧﻢ آن را ﺑﮕﻮﯾﻢ. International Journal of Psychology and Behavioral Sciences 2017, 7(6): 152-159 157 -39دوﺳﺖ ﺷﺪن دﯾﮕﺮان ﺑﺮاﯾﻢ آﺳﺎن اﺳﺖ. -40ﻣﻦ ﺑﺮای ﺧﻮدم اﺣﺘﺮام ﻗﺎﺋﻞ ﻣﯽ ﺷﻮم. -41ﮐﺎرھﺎی ﻏﯿﺮ ﻋﺎدی از ﻣﻦ ﺳﺮ ﻣﯽ زﻧﺪ. -42زود از ﮐﻮره در ﻣﯽ روم و و اﯾﻦ ﺑﺎﻋﺚ ﻣﺸﮑﻼﺗﯽ ﺑﺮاﯾﻢ ﺷﺪه اﺳﺖ. -43ﻧﻤﯽ ﺗﻮاﻧﻢ ﻧﻈﺮم را ﻋﻮض ﮐﻨﻢ. -44ﺧﯿﻠﯽ ﺧﻮب اﺣﺴﺎﺳﺎت دﯾﮕﺮان را درک ﻣﯽ ﮐﻨﻢ. -45وﻗﺘﯽ ﺑﺎ ﻣﺸﮑﻠﯽ ﻣﻮاﺟﮫ ﻣﯽ ﺷﻮم در اوﻟﯿﻦ ﻗﺪم درﺑﺎره ی آن ﺑﮫ ﻓﮑﺮ و ﺗﺎﻣﻞ ﻣﯽ ﭘﺮدازم. -46دﯾﮕﺮان ﺑﮫ ﺳﺨﺘﯽ ﻣﯽ ﺗﻮاﻧﻨﺪ ﺑﮫ ﻣﻦ واﺑﺴﺘﮫ ﺷﻮﻧﺪ. -47از زﻧﺪﮔﯽ ام راﺿﯽ ھﺴﺘﻢ. -48ﺑﺮاﯾﻢ ﺳﺨﺖ اﺳﺖ ﮐﮫ ﻣﺴﺘﻘﻼﻧﮫ ﺗﺼﻤﯿﻢ ﺑﮕﯿﺮم. -49ﺗﺤﺖ ﻓﺸﺎر ،ﻋﻤﻠﮑﺮدم ﺧﻮب ﻧﯿﺴﺖ. -50در زﻧﺪﮔﯽ ام دﺳﺖ ﺑﮫ ھﯿﭻ ﮐﺎر ﺑﺪی ﻧﻤﯽ زﻧﻢ. -51از ﮐﺎره اﯾﻢ ﻟﺬت ﻧﻤﯽ ﺑﺮم. -52ﺑﺮاﯾﻢ ﺳﺨﺖ اﺳﺖ ﻋﻮاﻃﻒ ﺻﻤﯿﻤﺎﻧﮫ ام را ﺑﯿﺎن ﮐﻨﻢ. -53ﺳﺎﯾﺮﯾﻦ اﻓﮑﺎر ﻣﺮا درک ﻧﻤﯽ ﮐﻨﻨﺪ. -54دوﺳﺖ دارم ﺟﺰء ﺑﮭﺘﺮﯾﻦ اﻓﺮاد ﺑﺎﺷﻢ. -55دوﺳﺘﺎﻧﻢ ﻣﯽ ﺗﻮاﻧﻨﺪ ﻣﻮﺿﻮﻋﺎت ﺧﺼﻮﺻﯽ ﺧﻮدﺷﺎن را ﺑﮫ ﻣﻦ ﺑﮕﻮﯾﻨﺪ. -56درﺑﺎره ی ﺧﻮدم اﺣﺴﺎس ﺧﻮﺑﯽ ﻧﺪارم. -57ﻣﻦ ﭼﯿﺰھﺎی ﻋﺠﯿﺒﯽ ﻣﯽ ﺑﯿﻨﻢ ﮐﮫ دﯾﮕﺮان ﻧﻤﯽ ﺑﯿﻨﻨﺪ. -58دﯾﮕﺮان ﺑﮫ ﻣﻦ ﻣﯽ ﮔﻮﯾﻨﺪ ھﻨﮕﺎم ﺑﺤﺚ ﺻﺪاﯾﺖ را ﭘﺎﯾﯿﻦ ﺑﯿﺎور. -59ﻣﻦ ﺑﮫ آﺳﺎﻧﯽ ﺑﺎ ﻣﻮﻗﻌﯿﺖ ھﺎی ﺟﺪﯾﺪ ﺳﺎزﮔﺎر ﻣﯽ ﺷﻮم. -60ﻣﻮﻗﻊ ﺣﻞ ﯾﮏ ﻣﺸﮑﻞ اﺑﺘﺪا راه ﺣﻞ ھﺎی ﻣﺨﺘﻠﻒ را در ﻧﻈﺮ ﻣﯽ ﮔﯿﺮم ،ﺳﭙﺲ ﺑﮭﺘﺮﯾﻦ را اﻧﺘﺨﺎب ﻣﯽ ﮐﻨﻢ. -61اﮔﺮ ﺑﭽﮫ ای را ﺑﺒﯿﻨﻢ ﮐﮫ ﺑﮫ ﺧﺎﻃﺮ ﮔﻢ ﮐﺮدن ﭘﺪر و ﻣﺎدرش ﮔﺮﯾﮫ ﻣﯽ ﮐﻨﺪ ﺑﮫ او ﮐﻤﮏ ﻣﯽ ﮐﻨﻢ ﺗﺎ ﭘﺪر و ﻣﺎدرش را ﭘﯿﺪا ﮐﻨﺪ ،ﺣﺘﯽ اﮔﺮ در آن ﻟﺤﻈﮫ ﮐﺎر زﯾﺎدی داﺷﺘﮫ ﺑﺎﺷﻢ. -62از ﺑﻮدن ﺑﺎ دﯾﮕﺮان ﻟﺬت ﻣﯽ ﺑﺮم. -63ﻣﻦ ﻧﺴﺒﺖ ﺑﮫ اﯾﻨﮑﮫ ﭼﮫ ﻋﻮاﻃﻔﯽ دارم ھﻮﺷﯿﺎرم. -64اﺣﺴﺎس ﻣﯽ ﮐﻨﻢ ﺑﮫ ﺳﺨﺘﯽ ﻣﯽ ﺗﻮاﻧﻢ اﺿﻄﺮاﺑﻢ را ﮐﻨﺘﺮل ﮐﻨﻢ. -65ﻣﻦ از ھﯿﭻ ﭼﯿﺰ ﻧﺎراﺣﺖ ﻧﻤﯽ ﺷﻮم. -66ﻧﺴﺒﺖ ﺑﮫ اﻧﺠﺎم ﻓﻌﺎﻟﯿﺖ ھﺎی ﻣﻮرد ﻋﻼﻗﮫ ام رﻏﺒﺘﯽ ﻧﺸﺎن ﻧﻤﯿﺪھﻢ. -67وﻗﺘﯽ ﺑﺎ ﮐﺴﯽ ﻣﺨﺎﻟﻒ ﺑﺎﺷﻢ ﻣﯽ ﺗﻮاﻧﻢ ﻣﺨﺎﻟﻔﺘﻢ را ﺑﯿﺎن ﮐﻨﻢ. -68ﮐﻤﺘﺮ ﻧﺴﺒﺖ ﺑﮫ اﺗﻔﺎﻗﺎت دور و ﺑﺮم ﺗﻮﺟﮫ دارم و دوﺳﺖ دارم آﻧﭽﮫ در اﻃﺮاﻓﻢ اﺗﻔﺎق ﻣﯽ اﻓﺘﺪ را رھﺎ ﮐﻨﻢ. -69ﺑﺎ دﯾﮕﺮان راﺣﺖ ﮐﻨﺎر ﻣﯽ آﯾﻢ. -70ﺑﺮاﯾﻢ ﺳﺨﺖ اﺳﺖ ﮐﮫ ﺧﻮدم را ھﻤﺎﻧﮕﻮﻧﮫ ﮐﮫ ھﺴﺘﻢ ﺑﭙﺬﯾﺮم. -71اﺣﺴﺎس ﻣﯽ ﮐﻨﻢ ﮐﮫ از ﺑﺪﻧﻢ ﺟﺪا ھﺴﺘﻢ. -72ﻣﻦ اﺗﻔﺎﻗﺎﺗﯽ ﮐﮫ ﺑﺮای دﯾﮕﺮان رخ ﻣﯽ دھﺪ را دﻧﺒﺎل ﻣﯽ ﮐﻨﻢ. -73آدﻣﯽ ﮐﻢ ﺻﺒﺮ و ﺗﺤﻤﻠﯽ ھﺴﺘﻢ. -74ﻣﯿﺘﻮاﻧﻢ ﻋﺎدت ھﺎی ﻗﺒﻠﯽ ام را ﺗﺮک ﮐﻨﻢ. -75ﻣﻮﻗﻊ ﺣﻞ ﻣﺸﮑﻼت ﺑﮫ ﺳﺨﺘﯽ ﻣﯽ ﺗﻮاﻧﻢ ﺑﮭﺘﺮﯾﻦ راه ﺣﻞ را اﻧﺘﺨﺎب ﮐﻨﻢ. -76اﮔﺮ در ﺑﻌﻀﯽ ﻣﻮاﻗﻊ ﺑﺎ ﻗﺎﻧﻮن ﺷﮑﻨﯽ ﻣﺸﮑﻠﻢ ﺣﻞ ﺷﻮد اﯾﻦ ﮐﺎر را ﻣﯽ ﮐﻨﻢ. -77اﻓﺴﺮده ھﺴﺘﻢ. -78ﻣﯽ داﻧﻢ در ﻣﻮﻗﻌﯿﺖ ھﺎی دﺷﻮار ﭼﮕﻮﻧﮫ آراﻣﺸﻢ را ﺣﻔﻆ ﮐﻨﻢ. -79در زﻧﺪﮔﯽ ام دروغ ﻧﮕﻔﺘﮫ ام. -80ﻣﻦ ﻣﻌﻤﻮﻻ" در ﻣﻮاﻗﻊ ﺳﺨﺖ ھﻢ ﻣﯽ ﺗﻮاﻧﻢ ﮐﺎرھﺎﯾﻢ را اداﻣﮫ ﺑﺪھﻢ. -81ﻣﻦ دوﺳﺖ دارم ﮐﺎرھﺎﯾﯽ را ﮐﮫ ﻣﻮرد ﻋﻼﻗﮫ ام ھﺴﺘﻨﺪ اﻧﺠﺎم داده و ﮔﺴﺘﺮش دھﻢ. 158 Hassan Banaruee et al.: The Role of Emotional Intelligence in Community Language Teaching: A Case Study of Iranian Intermediate L2 Learners -82ﺑﺮاﯾﻢ ﺳﺨﺖ اﺳﺖ ھﺮ وﻗﺖ ﮐﮫ ﺑﺨﻮاھﻢ "ﻧﮫ" ﺑﮕﻮﯾﻢ. -83ﻏﺮق در روﯾﺎ و ﺧﯿﺎل ﭘﺮدازی ھﺴﺘﻢ. -84ﻣﻦ و دوﺳﺘﺎﻧﻢ ﺑﮫ رواﺑﻂ ﻧﺰدﯾﮏ ﻣﺎن اھﻤﯿﺖ ﺑﺴﯿﺎر ﻣﯽ دھﯿﻢ. -85از ﺷﺨﺼﯿﺖ ﺧﻮدم راﺿﯽ ھﺴﺘﻢ. -86ﻋﺼﺒﺎﻧﯿﺖ ﻣﻦ ﺷﺪﯾﺪ اﺳﺖ. -87ﺑﺮاﯾﻢ دﺷﻮار اﺳﺖ ﮐﮫ در زﻧﺪﮔﯽ ﻋﺎدی ام ﺗﻐﯿﯿﺮ اﯾﺠﺎد ﮐﻨﻢ. -88ﺣﺘﯽ ھﻨﮕﺎﻣﯽ ﮐﮫ ﻏﻤﮕﯿﻦ و ﮔﺮﻓﺘﮫ ھﺴﺘﻢ ،ﻧﺴﺒﺖ ﺑﮫ آﻧﭽﮫ ﺑﺮ ﻣﻦ ﻣﯽ ﮔﺬرد ھﻮﺷﯿﺎرم. -89ھﻨﮕﺎم ﻣﻘﺎﺑﻠﮫ ﺑﺎ ﭘﯿﺸﺂﻣﺪھﺎ درﺑﺎره ی ھﻤﮫ راه ﺣﻞ ھﺎ ﻓﮑﺮ ﻣﯽ ﮐﻨﻢ. -90ﺑﮫ دﯾﮕﺮان اﺣﺘﺮام ﻣﯽ ﮔﺬارم. -91در زﻧﺪﮔﯽ اﺣﺴﺎس ﺷﺎدی ﻧﻤﯽ ﮐﻨﻢ. -92ﺑﯿﺸﺘﺮ دﻧﺒﺎل رو ھﺴﺘﻢ ﺗﺎ رھﺒﺮ. -93ﺑﺮاﯾﻢ ﺳﺨﺖ اﺳﺖ ﺑﺎ اﻣﻮر ﻧﺎﺧﻮﺷﺎﯾﻨﺪ روﺑﺮو ﺷﻮم. -94ﮐﺎری ﺧﻼف ﻗﺎﻧﻮن اﻧﺠﺎم ﻧﺪاده ام. -95از ﻣﻮﺿﻮﻋﺎت ﻣﻮرد ﻋﻼﻗﮫ ام ﻟﺬت ﻣﯽ ﺑﺮم. -96ﺑﺮاﯾﻢ ﮐﺎﻣﻼ" راﺣﺖ اﺳﺖ ﮐﮫ ﺑﮕﻮﯾﻢ ﭼﮫ ﻓﮑﺮی ﮐﺮده ام. -97ﺗﻤﺎﯾﻞ دﻟﺮم ﻣﺴﺎﯾﻞ را ﺑﺰرگ ﺟﻠﻮه دھﻢ. -98ﻧﺴﺒﺖ ﺑﮫ ﻋﻮاﻃﻒ دﯾﮕﺮان ﺣﺴﺎس ھﺴﺘﻢ. -99ﺑﺎ دﯾﮕﺮان رواﺑﻂ ﺧﻮﺑﯽ دارم. -100از ﻇﺎھﺮی ﮐﮫ دارم راﺿﯽ ھﺴﺘﻢ. -101ﺷﺨﺺ ﻋﺠﯿﺒﯽ ھﺴﺘﻢ. -102زود از ﮐﻮره در ﻣﯽ روم. -103ﺗﻐﯿﯿﺮ در ﺷﯿﻮه زﻧﺪﮔﯽ ﺑﺮاﯾﻢ دﺷﻮار اﺳﺖ. -104ﻣﻦ ﻓﮑﺮ ﻣﯽ ﮐﻨﻢ رﻋﺎﯾﺖ ﻗﺎﻧﻮن اﻣﺮ ﻣﮭﻤﯽ اﺳﺖ. -105روزھﺎی ﺗﻌﻄﯿﻞ را دوﺳﺖ دارم. -106ھﺮ ﭼﻨﺪ ﮔﺎھﯽ ﻣﺸﮑﻼﺗﯽ ﭘﯿﺶ ﻣﯽ آﯾﺪ ،اﻣﺎ ﺑﮫ ﻃﻮر ﮐﻠﯽ ﻓﮑﺮ ﻣﯿﮑﻨﻢ اوﺿﺎع ﺑﺮ وﻓﻖ ﻣﺮاد اﺳﺖ. -107دوﺳﺖ دارم ﺑﮫ دﯾﮕﺮان ﻣﺘﮑﯽ ﺑﺎﺷﻢ. -108در ﺣﻞ ﻣﺸﮑﻼت ﻣﮭﻢ ﺑﮫ ﺗﻮاﻧﺎﯾﯽ ھﺎﯾﻢ اﯾﻤﺎن دارم. -109از ﮐﺎرھﯽ ﮔﺬﺷﺘﮫ ام ﭘﺸﯿﻤﺎن ﻧﯿﺴﺘﻢ. -110ﺗﺎ آن ﺟﺎ ﮐﮫ ﻣﻤﮑﻦ اﺳﺖ ﺳﻌﯽ ﻣﯽ ﮐﻨﻢ دﻧﺒﺎل ﻟﺬت ﻃﻠﺒﯽ ﻧﺒﺎﺷﻢ. -11دﯾﮕﺮان ﻓﮑﺮ ﻣﯽ ﮐﻨﻨﺪ ﻣﻦ ﻗﺎﻃﻌﯿﺖ ﻧﺪارم. -112ﺑﮫ راﺣﺘﯽ ﻣﯽ ﺗﻮاﻧﻢ از ﺧﯿﺎل ﭘﺮدازی دﺳﺖ ﺑﺮدارم و واﻗﻌﯿﺖ را در ﻧﻈﺮ ﺑﮕﯿﺮم. -113دﯾﮕﺮان ﻣﺮا ﻓﺮدی اﺟﺘﻤﺎﻋﯽ ﻣﯽ ﺷﻨﺎﺳﻨﺪ. -114از آﻧﭽﮫ در ﻧﻈﺮ دﯾﮕﺮان ھﺴﺘﻢ ﺧﻮﺷﺤﺎﻟﻢ. -115اﻓﮑﺎر ﻋﺠﯿﺒﯽ دارم ﮐﮫ دﯾﮕﺮان ﻧﻤﯽ ﻓﮭﻤﻨﺪ. -116ﺑﺮاﯾﻢ ﺳﺨﺖ اﺳﺖ ﻋﻮاﻃﻔﻢ را ﺑﯿﺎن ﮐﻨﻢ. -117ﺑﺪ اﺧﻼق ھﺴﺘﻢ. -118درﺑﺎره ی ﺣﻞ ﻣﺸﮑﻼﺗﻢ ﺑﺴﯿﺎر ﺟﺪی ھﺴﺘﻢ و ﺑﮫ راه ﺣﻞ ھﺎی ﻣﺨﺘﻠﻒ آن ﻓﮑﺮ ﻣﯽ ﮐﻨﻢ. -119دﯾﺪن ﻏﻢ دﯾﮕﺮان ﺑﺮاﯾﻢ دﺷﻮار اﺳﺖ. -120دوﺳﺖ دارم ﺧﻮش ﺑﺎﺷﻢ. -121ﻓﮑﺮ ﻣﯽ ﮐﻨﻢ ﻣﻦ ﺑﯿﺸﺘﺮ ﺑﮫ دﯾﮕﺮان ﻧﯿﺎزﻣﻨﺪم ﺗﺎ دﯾﮕﺮان ﺑﮫ ﻣﻦ. -122ﻣﻀﻄﺮب ھﺴﺘﻢ. -123روﺣﯿﮫ ﺧﻮﺑﯽ دارم. -124از ﺟﺮﯾﺤﮫ دار ﮐﺮدن ﻋﻮاﻃﻒ دﯾﮕﺮان اﺟﺘﻨﺎب ﻣﯽ ﮐﻨﻢ. -125در زﻧﺪﮔﯽ ﺑﺮﻧﺎﻣﮫ ﻣﺸﺨﺼﯽ ﻧﺪارم. International Journal of Psychology and Behavioral Sciences 2017, 7(6): 152-159 159 . ﺑﺮاﯾﻢ ﻣﺸﮑﻞ اﺳﺖ ﮐﮫ ﺑﺮ ﺳﺮ ﺣﻘﻮﻗﻢ ﭘﺎ ﻓﺸﺎری ﮐﻨﻢ-126 . ﻧﻤﯽ ﺗﻮاﻧﻢ ﻣﺴﺎﺋﻞ را درﺳﺖ و ھﻤﺎﻧﮕﻮﻧﮫ ﮐﮫ ھﺴﺘﻨﺪ در ﻧﻈﺮ ﺑﮕﯿﺮم-127 . ﺑﺎ دوﺳﺘﺎﻧﻢ ﻧﻤﺎس ﻧﺪارم-128 . ﺑﺎ ﺗﻮﺟﮫ ﺑﮫ ﺿﻌﻒ ھﺎ و ﻗﻮت ھﺎﯾﻢ درﺑﺎره ی ﺧﻮدم اﺣﺴﺎس ﺧﻮﺑﯽ دارم-129 . ﺑﮫ راﺣﺘﯽ ﺧﺸﻤﮕﯿﻦ ﻣﯽ ﺷﻮم-130 . ﭼﻨﺎﻧﭽﮫ ﻣﺠﺒﻮر ﺑﮫ ﺗﺮک ﺧﺎﻧﮫ ﺷﻮم ﻧﻤﯽ ﺗﻮاﻧﻢ ﺧﻮدم را ﺑﺎ آن وﺿﻌﯿﺖ ﺳﺎزﮔﺎر ﮐﻨﻢ-131 . ﻗﺒﻞ از ﺷﺮوع ﮐﺎری ﺟﺪﯾﺪ اﻏﻠﺐ اﺣﺴﺎس ﻣﯽ ﮐﻨﻢ در اﯾﻦ ﮐﺎر ﻣﻮﻓﻖ ﻧﻤﯽ ﺷﻮم-132 . ﻣﻦ ﺑﺎ ﻋﻼﻗﮫ ﻣﻨﺪی و ﺻﺪاﻗﺖ ﺑﮫ ﺳﻮاﻻت ﺑﺎﻻ ﭘﺎﺳﺦ دادم-133 REFERENES [1] Curran, C. A. (1972). Counseling-Learning: A Whole-Person Model for Education. New York: Grune and Stratton. [2] Dehshiri, R. (2003). The Reliability and validity of EQ-i in Iran’s context. Unpublished master’s thesis, Allame Tabataba’i University, Tehran, Iran. [3] Gardner, H. (1983). Frames of mind: The theory of multiple intelligences. New York: Basic Books. [4] Ghabanchi, Z., & Rastegar, R. E. (2014). 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