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Customized Automated Email Response Bot Using Machine Learning and Robotic Process Automation

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Document pages: 6 pages

Abstract: Email is one of the most reliable, dependable, authentic, genuine and frequently used modes of communication in corporate world. It is a common practice in corporate culture to send an automatic response to new incoming messages but it is very generic and limited in extent of its utility. A system can be designed to substitute the tedious task of replying to thousands of mails manually. This work proposes a system which in broader context automates the task of responding to a client. It aims to mitigate the laborious task of perusing through email manually by customizing the response as per the query of the user and fabricating a reply accordingly. The proposed system proves the effectiveness of the approach in its implementation.

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